Priya
22-11-17 0 Hits

Key Responsibilities: • Provide chat, email support to resolve user problems with proactive troubleshooting. • Follow predefined (as trained) support procedures and policies • Master the use of our support channels, processes & tools. • Identify and report Partner/user issues & feedback through appropriate channels. • Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction. • Effectively and judiciously escalate issues with clear communication. • Support team lead/ manager when required. • Ability and willingness to quickly complete large volumes of work with high quality. • Work and communicate with cross-functional teams using various channels of internal communication regarding Partner issues. Required Skills: - Candidate must have excellent English writing skills. - Candidate must have strong internet knowledge (Web browsers, search engines, email platforms, shortcuts, etc). Required Abilities: - Ability to think quick. - Ability to learn fast. - Ability to make appropriate decisions and evaluate priorities accordingly. Share Your Updated Resume at Careers@mmfinfotech.com Visit our website at www.mmfinfotech.com Contact at: 07314038486 Interview Venue at: 307 Vidhyapati Complex Opp, To Basketball Club Janjeerwala Square. Race Course Road Indore:452001 Contact Detail:07314038486

307 Vidhyapati Complex Opp, To Basketball Club Janjeerwala Square. Race Course Road Indore:452001 Contact Detail: 07314038486


Send Message Phone: 07314038486


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